Dear Local Leader,
I want to make sure that you and your members are aware of a recent change regarding Excellus Blue Cross/Blue Shield and WellNow Urgent Care. Effective January 1, 2024, WellNow Urgent Care is no longer an in-network provider in the Excellus BueCross Blue Shield network. Neither NYSUT nor your district have anything to do with this change. It’s a matter between those two entities. You may have already received direct notice of this change if you utilized a WellNow Urgent Care within the past year.
I am writing so you’re aware that if you have Excellus Blue Cross Blue Shield health insurance (such as a plan through FLASHP or RASHP) and visit a WellNow Urgent Care your visit will be considered out of network and you may need to pay more for that visit. You can visit ExcellusBCBS.com/CareOptions to learn about other options for Urgent Care that are in-network.
Again, this is a matter between WellNow and Excellus Blue Choice Blue Shield. I want your members to be aware of the change as many of us utilize urgent care centers in our region.
Thanks,
Carrie M. Andrews
Regional Staff Director
New York State United Teachers